Body
-
The name of the case
-
Account uuids belonging to the firm. Must include at least one client.
-
Array of account UUIDs to assign to the case.
-
UUIDs of groups that will be assigned when the case is created.
-
The uuid of the status chosen for the case
-
The date the case should be reviewed
-
The uuid of the type chosen for the case
-
Expect value the case will generate in pennies
-
The uuids of the plans chosen for the case
-
Custom field values keyed by the custom field reference. Only references configured for cases (and matching the supplied case type/status, where conditional) are accepted.
Additional properties are allowed.
POST
/api/v1/cases
curl \
--request POST 'https://api.plannrcrm.com/api/v1/cases' \
--header "Authorization: Bearer $ACCESS_TOKEN" \
--header "Content-Type: application/json" \
--header "X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}" \
--data '{"name":"Patrick's Case","participants":["054b26ea-342b-4994-bf43-c5f00d7e811d","eff7e181-2e83-49bf-8a74-be8cbe78b29e","44c2c89f-b127-4414-bf42-c605a95ee853"],"assigned_to_uuids":["5f52e0a7-2b7c-4ef4-a70d-cc18f86c9088","7fe78042-1a47-45ad-82ef-d564d8650b96","326de4a2-e367-4f4a-8604-038254b7a279"],"group_uuids":["08a80d3c-19a2-4901-b150-a8b6ed72cd0e","245f9971-0191-44a2-b86e-b1dde1c96967","db720143-da05-4a36-acee-744b54e8f7b4"],"status":"fdb21915-3ebd-4315-9dc7-455bf967d9a7","review_at":"2026-06-08T16:08:02+01:00","type":"3e00bf78-1213-4d41-992f-84c730f67ad9","value":15099,"plans":["3207692a-24ac-4fbe-a91b-90fb67d1350b","e8fc7e20-c37c-4e79-8dca-158ff540fd06","d439d4b6-ee07-43ec-ac99-2610728e4b8b"],"custom_fields":{"ongoing_case":"Ongoing"}}'
Request examples
# Headers
X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}
# Payload
{
"name": "Patrick's Case",
"participants": [
"054b26ea-342b-4994-bf43-c5f00d7e811d",
"eff7e181-2e83-49bf-8a74-be8cbe78b29e",
"44c2c89f-b127-4414-bf42-c605a95ee853"
],
"assigned_to_uuids": [
"5f52e0a7-2b7c-4ef4-a70d-cc18f86c9088",
"7fe78042-1a47-45ad-82ef-d564d8650b96",
"326de4a2-e367-4f4a-8604-038254b7a279"
],
"group_uuids": [
"08a80d3c-19a2-4901-b150-a8b6ed72cd0e",
"245f9971-0191-44a2-b86e-b1dde1c96967",
"db720143-da05-4a36-acee-744b54e8f7b4"
],
"status": "fdb21915-3ebd-4315-9dc7-455bf967d9a7",
"review_at": "2026-06-08T16:08:02+01:00",
"type": "3e00bf78-1213-4d41-992f-84c730f67ad9",
"value": 15099,
"plans": [
"3207692a-24ac-4fbe-a91b-90fb67d1350b",
"e8fc7e20-c37c-4e79-8dca-158ff540fd06",
"d439d4b6-ee07-43ec-ac99-2610728e4b8b"
],
"custom_fields": {
"ongoing_case": "Ongoing"
}
}
Response examples (200)
{
"uuid": "8bca6be7-1942-4416-b942-dd97cd28e718",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00",
"name": "finance",
"slug": "finance",
"status": {
"uuid": "1a010683-e59d-47a5-a439-74aa7a9d4b06",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00",
"name": "To Be Reviewed",
"colour": "#23852B",
"position": 5,
"is_type_completed": false
},
"type": {
"uuid": "dd265354-9f31-4b47-ad9d-9007688d21c9",
"name": "Mortgage Plan",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00"
},
"review_at": "2026-06-08T16:08:02+01:00",
"assigned_to_uuids": [
"d6365684-6b73-47ae-9632-1b2fcaa0600f"
],
"group_uuids": [
"9f0516a7-e229-4a59-a911-b725c2b378b7"
],
"completed_at": "2026-06-08T16:08:02+01:00",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"status_position": 4,
"participants_count": 4,
"participants": {
"uuid": "02a04ee1-9599-4399-a266-f1e86421a4a6",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"firm": "App\\Http\\Resources\\FirmResource",
"primary_phone_number": "App\\Http\\Resources\\ContactDetailResource",
"primary_email": "App\\Http\\Resources\\ContactDetailResource",
"current_time_entry": "App\\Http\\Resources\\TimeEntryResource",
"assigned_adviser": "App\\Http\\Resources\\AccountResource",
"assigned_administrator": "App\\Http\\Resources\\AccountResource",
"assigned_paraplanner": "App\\Http\\Resources\\AccountResource",
"introduced_by": "App\\Http\\Resources\\AccountResource",
"business_unit": "App\\Http\\Resources\\BusinessUnitResource",
"groups": "App\\Http\\Resources\\GroupResource",
"tags": "App\\Http\\Resources\\TagResource",
"owners": "App\\Http\\Resources\\AccountResource",
"first_contact_date": "2026-06-08T16:08:02+01:00",
"next_review_date": "2026-06-08T16:08:02+01:00",
"previous_review_date": "2026-06-08T16:08:02+01:00",
"anniversary_review_date": "2026-06-08T16:08:02+01:00",
"terms_of_business_at": "2026-06-08T16:08:02+01:00",
"client_agreement_at": "2026-06-08T16:08:02+01:00",
"with_login": true,
"has_joint_account": true,
"can_be_deleted": "false",
"joint_account_circle": "App\\Http\\Resources\\CircleResource",
"circles": "App\\Http\\Resources\\CircleResource",
"ownership_percentage": 100,
"inactive_at": "2026-06-08",
"last_interaction_at": "2026-06-08 16:08:02",
"referral_code": "ABC12345",
"permissions": {
"firm:read": [
"firm"
],
"network:read": [
"network:uuid"
]
},
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource"
},
"task_board_uuid": "7d6059e3-254c-418c-a34b-19692c8b9643",
"plans": {
"uuid": "05690914-5fe5-4e11-8eff-a585561993d6",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00",
"opened_at": "2026-06-08T16:08:02+01:00",
"name": "Johns ISA",
"type": "cash_account",
"sub_type": "lifetime isa",
"abstract_type": "asset",
"policy_number": "AVIVA-123",
"proposal_reference": "AB123456",
"status": "inactive",
"inactive_at": "2026-06-08T16:08:02+01:00",
"inactive_reason": "claimed",
"agency_in_your_name": true,
"agency_in_your_name_from": "2025-06-08",
"originally_sold_by_firm": true,
"under_advice": true,
"visible_on_client_portal": true,
"include_in_client_valuation": true,
"show_on_joint": true,
"shown_on_circles": true,
"review_date": "2025-06-08",
"on_panel": true,
"is_group_scheme": false,
"is_sub_group_scheme": false,
"is_group_scheme_member": false,
"advice_area": "non_investment_insurance",
"main_account": "App\\Http\\Resources\\Plans\\SubAccountResource",
"sub_accounts": "App\\Http\\Resources\\Plans\\SubAccountResource",
"provider": "App\\Http\\Resources\\Plans\\ProviderResource",
"covers": "App\\Http\\Resources\\Plans\\CoverResource",
"claims": "App\\Http\\Resources\\Plans\\ClaimResource",
"total_benefit_amount": {
"amount": {
"example": "25000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£250,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"total_benefits": {
"critical_illness": {
"amount": {
"example": "15000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£150,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"family_income_benefit": {
"amount": {
"example": "10000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£100,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
}
},
"latest_valuations": "App\\Http\\Resources\\Plans\\ValuationResource",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"valued_at": "2026-06-08T16:08:02+01:00",
"original_valued_at": "2026-06-07T16:08:02+01:00",
"client": "App\\Http\\Resources\\AccountResource",
"accounts": "App\\Http\\Resources\\AccountResource",
"seller": "App\\Http\\Resources\\AccountResource",
"linked_owners": "App\\Http\\Resources\\AccountResource",
"linked_plans": "App\\Http\\Resources\\Plans\\PlanResource",
"visible_to_circles": "App\\Http\\Resources\\CircleResource",
"statistics": {
"recent_growth": 100
},
"cases": "App\\Http\\Resources\\CasesResource",
"tags": "App\\Http\\Resources\\TagResource",
"is_wrap_product": false,
"is_wrap_child": false,
"wrap": "App\\Http\\Resources\\Plans\\PlanResource",
"wrap_children": "App\\Http\\Resources\\Plans\\PlanResource",
"linked_policy_numbers": "App\\Http\\Resources\\Plans\\LinkedPolicyNumberResource",
"can_be_deleted": "false",
"contract_enquiry_account": "App\\Http\\Resources\\AccountResource",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource"
},
"custom_fields": [
{
"uuid": "7e6b5d89-5a1e-48a9-bd90-d6fa92bb6cde",
"created_at": "2026-06-08T16:08:02+01:00",
"updated_at": "2026-06-08T16:08:02+01:00",
"type": "string",
"name": "Favourite Drink",
"reference": "favourite_drink",
"is_required": false,
"value": "Coffee",
"selection_options": [
"Coffee",
"Tea",
"Water"
],
"help_text": "This is the client's favourite drink."
}
]
}