Body
Required
-
The name of the case
-
Account uuids belonging to the firm. Must include at least one client.
-
Array of account UUIDs to assign to the case.
-
UUIDs of groups that will be assigned when the case is created.
-
The uuid of the status chosen for the case
-
The date the case should be reviewed
-
The uuid of the type chosen for the case
-
Expect value the case will generate in pennies
-
The uuids of the plans chosen for the case
POST
/api/v1/cases
curl \
--request POST 'https://api.plannrcrm.com/api/v1/cases' \
--header "Authorization: Bearer $ACCESS_TOKEN" \
--header "Content-Type: application/json" \
--header "X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}" \
--data '{"name":"Patrick's Case","participants":["acd82420-bc84-4887-a3c3-58e78c6ce94a","1a5dd18a-35dd-4566-a3be-29a865fd3162"],"assigned_to_uuids":["6fc55f60-c384-49d7-8fc3-3ff29963d758","68793d91-6ed0-422e-96b1-73981d6c0a4b"],"group_uuids":["cf4b59c5-5e8a-4e94-9242-14d954d1b8dd","d20da6ef-d8c1-4a7d-a137-7b39c7d184be"],"status":"e75e604c-b0be-4cd8-a41d-dc6f37a8b300","review_at":"2025-10-08T10:40:15+01:00","type":"a4908a22-3a27-4e62-8e39-30ed7bfbed5a","value":15099,"plans":["ce83c457-41c1-409b-acda-60f075b4f6e1","c1b52b05-d707-495a-95b6-08dfc7aa3873"]}'
Request examples
# Headers
X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}
# Payload
{
"name": "Patrick's Case",
"participants": [
"acd82420-bc84-4887-a3c3-58e78c6ce94a",
"1a5dd18a-35dd-4566-a3be-29a865fd3162"
],
"assigned_to_uuids": [
"6fc55f60-c384-49d7-8fc3-3ff29963d758",
"68793d91-6ed0-422e-96b1-73981d6c0a4b"
],
"group_uuids": [
"cf4b59c5-5e8a-4e94-9242-14d954d1b8dd",
"d20da6ef-d8c1-4a7d-a137-7b39c7d184be"
],
"status": "e75e604c-b0be-4cd8-a41d-dc6f37a8b300",
"review_at": "2025-10-08T10:40:15+01:00",
"type": "a4908a22-3a27-4e62-8e39-30ed7bfbed5a",
"value": 15099,
"plans": [
"ce83c457-41c1-409b-acda-60f075b4f6e1",
"c1b52b05-d707-495a-95b6-08dfc7aa3873"
]
}
Response examples (200)
{
"name": "finance",
"slug": "finance",
"type": {
"name": "Mortgage Plan",
"uuid": "1bbd6a5b-e4d9-4baf-96e4-f9d979e859e8",
"created_at": "2025-10-08T10:40:15+01:00",
"updated_at": "2025-10-08T10:40:15+01:00"
},
"uuid": "a8863dd2-af96-48e6-b459-bf64d5e0918b",
"plans": {
"name": "Johns ISA",
"tags": "App\\Http\\Resources\\TagResource",
"type": "cash_account",
"uuid": "2a41c676-4732-4b6c-9f5f-a15a4d6cbbd3",
"wrap": "App\\Http\\Resources\\Plans\\PlanResource",
"cases": "App\\Http\\Resources\\CasesResource",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
}
},
"claims": "App\\Http\\Resources\\Plans\\ClaimResource",
"client": "App\\Http\\Resources\\AccountResource",
"covers": "App\\Http\\Resources\\Plans\\CoverResource",
"seller": "App\\Http\\Resources\\AccountResource",
"status": "inactive",
"accounts": "App\\Http\\Resources\\AccountResource",
"on_panel": true,
"provider": "App\\Http\\Resources\\Plans\\ProviderResource",
"sub_type": "lifetime isa",
"opened_at": "2025-10-08T10:40:15+01:00",
"valued_at": "2025-10-08T10:40:15+01:00",
"created_at": "2025-10-08T10:40:15+01:00",
"statistics": {
"recent_growth": 100
},
"updated_at": "2025-10-08T10:40:15+01:00",
"advice_area": "non_investment_insurance",
"inactive_at": "2025-10-08T10:40:15+01:00",
"review_date": "2024-10-08",
"linked_plans": "App\\Http\\Resources\\Plans\\PlanResource",
"main_account": "App\\Http\\Resources\\Plans\\SubAccountResource",
"sub_accounts": "App\\Http\\Resources\\Plans\\SubAccountResource",
"under_advice": true,
"abstract_type": "asset",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"is_wrap_child": false,
"linked_owners": "App\\Http\\Resources\\AccountResource",
"policy_number": "AVIVA-123",
"show_on_joint": true,
"wrap_children": "App\\Http\\Resources\\Plans\\PlanResource",
"can_be_deleted": "false",
"total_benefits": {
"critical_illness": {
"amount": {
"example": "15000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£150,000.00",
"description": "Money amount formatted with currency"
}
},
"family_income_benefit": {
"amount": {
"example": "10000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£100,000.00",
"description": "Money amount formatted with currency"
}
}
},
"inactive_reason": "claimed",
"is_group_scheme": false,
"is_wrap_product": false,
"shown_on_circles": true,
"latest_valuations": "App\\Http\\Resources\\Plans\\ValuationResource",
"original_valued_at": "2025-10-07T10:40:15+01:00",
"proposal_reference": "AB123456",
"agency_in_your_name": true,
"external_references": "App\\Http\\Resources\\ExternalReferenceResource",
"is_sub_group_scheme": false,
"total_benefit_amount": {
"amount": {
"example": "25000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£250,000.00",
"description": "Money amount formatted with currency"
}
},
"is_group_scheme_member": false,
"originally_sold_by_firm": true,
"agency_in_your_name_from": "2024-10-08",
"contract_enquiry_account": "App\\Http\\Resources\\AccountResource",
"visible_on_client_portal": true,
"include_in_client_valuation": true
},
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
}
},
"status": {
"name": "To Be Reviewed",
"uuid": "d2cbe09b-f355-4adb-b208-a2fbb3cc33fc",
"colour": "#23852B",
"position": 5,
"created_at": "2025-10-08T10:40:15+01:00",
"updated_at": "2025-10-08T10:40:15+01:00",
"is_type_completed": false
},
"review_at": "2025-10-08T10:40:15+01:00",
"created_at": "2025-10-08T10:40:15+01:00",
"updated_at": "2025-10-08T10:40:15+01:00",
"group_uuids": [
"bae64a64-322d-4c77-acae-e716404be8d0"
],
"completed_at": "2025-10-08T10:40:15+01:00",
"participants": {
"firm": "App\\Http\\Resources\\FirmResource",
"name": "Gareth Thompson",
"role": "client",
"tags": "App\\Http\\Resources\\TagResource",
"type": "client",
"uuid": "0fcb72d2-adcb-47ac-bb57-6ce42ddf42d1",
"email": "gareth@codepotato.co.uk",
"groups": "App\\Http\\Resources\\GroupResource",
"owners": "App\\Http\\Resources\\AccountResource",
"circles": "App\\Http\\Resources\\CircleResource",
"last_name": "Thompson",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"created_at": "2025-10-08T10:40:15+01:00",
"first_name": "Gareth",
"updated_at": "2025-10-08T10:40:15+01:00",
"with_login": true,
"inactive_at": "2025-10-08",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"introduced_by": "App\\Http\\Resources\\AccountResource",
"primary_email": "App\\Http\\Resources\\ContactDetailResource",
"can_be_deleted": "false",
"assigned_adviser": "App\\Http\\Resources\\AccountResource",
"next_review_date": "2025-10-08T10:40:15+01:00",
"has_joint_account": true,
"current_time_entry": "App\\Http\\Resources\\TimeEntryResource",
"first_contact_date": "2025-10-08T10:40:15+01:00",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource",
"assigned_paraplanner": "App\\Http\\Resources\\AccountResource",
"joint_account_circle": "App\\Http\\Resources\\CircleResource",
"ownership_percentage": 100,
"previous_review_date": "2025-10-08T10:40:15+01:00",
"primary_phone_number": "App\\Http\\Resources\\ContactDetailResource",
"assigned_administrator": "App\\Http\\Resources\\AccountResource",
"anniversary_review_date": "2025-10-08T10:40:15+01:00"
},
"custom_fields": [
{
"name": "Favourite Drink",
"type": "string",
"uuid": "cf92226e-62cf-4ea3-b1cd-37a09475d5d0",
"value": "Coffee",
"help_text": "This is the client's favourite drink.",
"reference": "favourite_drink",
"created_at": "2025-10-08T10:40:15+01:00",
"updated_at": "2025-10-08T10:40:15+01:00",
"is_required": false,
"selection_options": [
"Coffee",
"Tea",
"Water"
]
}
],
"status_position": 4,
"task_board_uuid": "86a43ba5-e6d6-4cce-8dd1-d256ba8f1c7c",
"assigned_to_uuids": [
"6f85d61d-b4fc-442a-9af6-77a92ef9fe5b"
],
"participants_count": 4
}