Uncomplete a task Run in API Explorer
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PATCH
/api/v1/task/{task_uuid}/uncomplete/{taskStatus}
curl \
--request PATCH 'https://api.plannrcrm.com/api/v1/task/6ff8f7f6-1eb3-3525-be4a-3932c805afed/uncomplete/{"summary" => "When the value is omitted", "value" => ""}' \
--header "Authorization: Bearer $ACCESS_TOKEN" \
--header "X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}"
Response examples (200)
{
"uuid": "95dca8c1-4d20-4d97-8eb0-7056c97bd8ac",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"name": "Document the transaction",
"description": "Document the transaction",
"priority": "high",
"position": 1,
"due_at": "2021-01-01 00:00:00",
"status": {
"uuid": "28027c4a-0823-4f04-a509-0a98424efc17",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"name": "Incomplete",
"colour": "#398898",
"position": 1,
"is_type_completed": false,
"is_archived": false,
"is_not_started": false
},
"taskable_type": "case",
"taskable": {
"uuid": "4d32df93-7f78-4672-bcd5-c485088c2396",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"name": "finance",
"slug": "finance",
"status": {
"uuid": "131e00d2-b440-4ab9-b9d0-7c7edd183fd1",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "To Be Reviewed",
"colour": "#23852B",
"position": 5,
"is_type_completed": false
},
"type": {
"uuid": null,
"name": "Mortgage Plan",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00"
},
"review_at": "2026-07-20T16:16:36+01:00",
"assigned_to_uuids": [
"f2170d2c-c079-46a1-ada5-ddd386db9c9a"
],
"group_uuids": [
"9cecf385-018f-4b13-8518-1f84004eab6a"
],
"completed_at": "2026-07-20T16:16:36+01:00",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"status_position": 4,
"participants_count": 4,
"participants": {
"uuid": "4b44ac4f-4554-43e2-b933-5aef86b934d5",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"first_contact_date": "2026-07-20T16:16:43+01:00",
"next_review_date": "2026-07-20T16:16:43+01:00",
"previous_review_date": "2026-07-20T16:16:43+01:00",
"anniversary_review_date": "2026-07-20T16:16:43+01:00",
"terms_of_business_at": "2026-07-20T16:16:43+01:00",
"client_agreement_at": "2026-07-20T16:16:43+01:00",
"with_login": true,
"has_joint_account": true,
"can_be_deleted": "false",
"ownership_percentage": 100.0,
"inactive_at": "2026-07-20",
"last_interaction_at": "2026-07-20 16:16:43",
"referral_code": "ABC12345",
"permissions": {
"firm:read": [
"firm"
],
"network:read": [
"network:uuid"
]
}
},
"task_board_uuid": "56460c3a-9502-4ce6-91bc-a1f01ac5a25b",
"plans": {
"uuid": "978877ae-3021-40ef-bd41-dfabe4be7086",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"opened_at": "2026-07-20T16:16:43+01:00",
"name": "Johns ISA",
"type": "cash_account",
"sub_type": "lifetime isa",
"abstract_type": "asset",
"policy_number": "AVIVA-123",
"proposal_reference": "AB123456",
"status": "inactive",
"inactive_at": "2026-07-20T16:16:43+01:00",
"inactive_reason": "claimed",
"agency_in_your_name": true,
"agency_in_your_name_from": "2025-07-20",
"originally_sold_by_firm": true,
"under_advice": true,
"visible_on_client_portal": true,
"include_in_client_valuation": true,
"show_on_joint": true,
"shown_on_circles": true,
"review_date": "2025-07-20",
"on_panel": true,
"is_group_scheme": false,
"is_sub_group_scheme": false,
"is_group_scheme_member": false,
"advice_area": "non_investment_insurance",
"total_benefit_amount": {
"amount": {
"example": "25000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£250,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": null,
"description": "Currency of the money"
}
},
"total_benefits": {
"critical_illness": {
"amount": {
"example": "15000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£150,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": null,
"description": "Currency of the money"
}
},
"family_income_benefit": {
"amount": {
"example": "10000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£100,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": null,
"description": "Currency of the money"
}
}
},
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": null,
"description": "Currency of the money"
}
},
"valued_at": "2026-07-20T16:16:43+01:00",
"original_valued_at": "2026-07-19T16:16:43+01:00",
"statistics": {
"recent_growth": 100
},
"is_wrap_product": false,
"is_wrap_child": false,
"can_be_deleted": "false"
},
"custom_fields": {
"uuid": null,
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"type": "string",
"name": "Favourite Drink",
"reference": "favourite_drink",
"is_required": false,
"value": "Coffee",
"selection_options": [
"Coffee",
"Tea",
"Water"
],
"help_text": "This is the client's favourite drink."
}
},
"author": {
"uuid": "8134363f-e486-4c64-9cd4-812bde17f6df",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=Gareth+Thompson",
"external_references": {
"uuid": "f9c5758b-875f-44d5-a86c-da7580a3152f",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"third_party": "nucleus",
"reference": "AB123456"
}
},
"assigned_to": [
{
"uuid": "c4c2b6e6-46a5-4ef0-9c66-411d0036bdf5",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=Gareth+Thompson",
"external_references": {
"uuid": "f9c5758b-875f-44d5-a86c-da7580a3152f",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"third_party": "nucleus",
"reference": "AB123456"
}
}
],
"completed_at": "2021-01-01 00:00:00",
"completed_by": {
"uuid": "58f33921-df06-42cf-91f9-00d693f1cae2",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=Gareth+Thompson",
"external_references": {
"uuid": "f9c5758b-875f-44d5-a86c-da7580a3152f",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"third_party": "nucleus",
"reference": "AB123456"
}
},
"workflow_task": {
"uuid": "0b2c71b6-740f-44be-b939-a71db86a6209",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"name": "Mortgage Review",
"description": "We need to run through a mortgage review with Gareth, as he can probably find a better deal.",
"priority": "high",
"position": 2,
"task_status": {
"uuid": "a2290a08-acac-455e-ac0b-e9b8488e6b83",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Incomplete",
"colour": "#398898",
"position": 1,
"is_type_completed": false,
"is_archived": false,
"is_not_started": false
},
"offset_due_at_by": 2,
"visible_to_clients": true,
"auto_assign_assigned_adviser": true,
"auto_assign_assigned_administrator": true,
"auto_assign_clients": true,
"author": {
"uuid": "4b44ac4f-4554-43e2-b933-5aef86b934d5",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"first_contact_date": "2026-07-20T16:16:43+01:00",
"next_review_date": "2026-07-20T16:16:43+01:00",
"previous_review_date": "2026-07-20T16:16:43+01:00",
"anniversary_review_date": "2026-07-20T16:16:43+01:00",
"terms_of_business_at": "2026-07-20T16:16:43+01:00",
"client_agreement_at": "2026-07-20T16:16:43+01:00",
"with_login": true,
"has_joint_account": true,
"can_be_deleted": "false",
"ownership_percentage": 100.0,
"inactive_at": "2026-07-20",
"last_interaction_at": "2026-07-20 16:16:43",
"referral_code": "ABC12345",
"permissions": {
"firm:read": [
"firm"
],
"network:read": [
"network:uuid"
]
}
},
"participants": {
"uuid": "4b44ac4f-4554-43e2-b933-5aef86b934d5",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"first_contact_date": "2026-07-20T16:16:43+01:00",
"next_review_date": "2026-07-20T16:16:43+01:00",
"previous_review_date": "2026-07-20T16:16:43+01:00",
"anniversary_review_date": "2026-07-20T16:16:43+01:00",
"terms_of_business_at": "2026-07-20T16:16:43+01:00",
"client_agreement_at": "2026-07-20T16:16:43+01:00",
"with_login": true,
"has_joint_account": true,
"can_be_deleted": "false",
"ownership_percentage": 100.0,
"inactive_at": "2026-07-20",
"last_interaction_at": "2026-07-20 16:16:43",
"referral_code": "ABC12345",
"permissions": {
"firm:read": [
"firm"
],
"network:read": [
"network:uuid"
]
}
},
"tags": {
"uuid": "b0c6b641-056e-4ddd-a2ce-68b7dc6e7e8c",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Mortgage",
"slug": "mortgage",
"colour": "#ef4582"
},
"location_uuid": "9c18cbf6-874c-4ea3-aecf-0791ffadadd6",
"parent": {
"uuid": "41e01c25-d18c-4d62-87c5-3019ec612dbd",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Mortgage Review",
"description": "We need to run through a mortgage review with Gareth, as he can probably find a better deal.",
"priority": "high",
"position": 2,
"offset_due_at_by": 2,
"visible_to_clients": true,
"auto_assign_assigned_adviser": true,
"auto_assign_assigned_administrator": true,
"auto_assign_clients": true,
"location_uuid": "18cbbc3e-20f8-49c7-a047-c379fd77ad68",
"is_trigger_task": true
},
"trigger": {
"uuid": "41e01c25-d18c-4d62-87c5-3019ec612dbd",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Mortgage Review",
"description": "We need to run through a mortgage review with Gareth, as he can probably find a better deal.",
"priority": "high",
"position": 2,
"offset_due_at_by": 2,
"visible_to_clients": true,
"auto_assign_assigned_adviser": true,
"auto_assign_assigned_administrator": true,
"auto_assign_clients": true,
"location_uuid": "18cbbc3e-20f8-49c7-a047-c379fd77ad68",
"is_trigger_task": true
},
"trigger_tasks": {
"uuid": "41e01c25-d18c-4d62-87c5-3019ec612dbd",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Mortgage Review",
"description": "We need to run through a mortgage review with Gareth, as he can probably find a better deal.",
"priority": "high",
"position": 2,
"offset_due_at_by": 2,
"visible_to_clients": true,
"auto_assign_assigned_adviser": true,
"auto_assign_assigned_administrator": true,
"auto_assign_clients": true,
"location_uuid": "18cbbc3e-20f8-49c7-a047-c379fd77ad68",
"is_trigger_task": true
},
"sub_tasks": {
"uuid": "41e01c25-d18c-4d62-87c5-3019ec612dbd",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Mortgage Review",
"description": "We need to run through a mortgage review with Gareth, as he can probably find a better deal.",
"priority": "high",
"position": 2,
"offset_due_at_by": 2,
"visible_to_clients": true,
"auto_assign_assigned_adviser": true,
"auto_assign_assigned_administrator": true,
"auto_assign_clients": true,
"location_uuid": "18cbbc3e-20f8-49c7-a047-c379fd77ad68",
"is_trigger_task": true
},
"groups": {
"uuid": null,
"name": "finance",
"slug": "finance",
"participants_count": "3",
"participants": {
"uuid": {
"example": null,
"description": "UUID of the account"
},
"role": {
"example": "client",
"description": "Role of the account"
},
"first_name": {
"example": "Gareth",
"description": "First name of the account"
},
"last_name": {
"example": "Thompson",
"description": "Last name of the account"
},
"name": {
"example": "Gareth Thompson",
"description": "Name of the account"
},
"email": {
"example": "gareth@codepotato.co.uk",
"description": "Email of the account"
}
},
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00"
},
"workflow": {
"uuid": "2ecb5a8b-c658-4465-9f0e-6bef82847298",
"created_at": "2026-07-20T16:16:43+01:00",
"updated_at": "2026-07-20T16:16:43+01:00",
"name": "Pension Transfer",
"type": "simple",
"tasks_count": 5
},
"is_trigger_task": true
},
"workflow": {
"uuid": "7da83d70-9db6-4e65-bf80-176635fe47fa",
"name": "New Client Onboarding"
},
"is_recurring": true,
"recurring_frequency": "weekly",
"recurring_last_run": "2026-01-01 00:00:00",
"recurring_next_run": "2026-01-01 00:00:00",
"custom_fields": [
{
"uuid": "d0413658-3552-4fb2-8806-cc9bd6bfedfb",
"created_at": "2026-07-20T16:16:36+01:00",
"updated_at": "2026-07-20T16:16:36+01:00",
"type": "string",
"name": "Favourite Drink",
"reference": "favourite_drink",
"is_required": false,
"value": "Coffee",
"selection_options": [
"Coffee",
"Tea",
"Water"
],
"help_text": "This is the client's favourite drink."
}
]
}