Query parameters
-
Comma separated list of relationships to include in the response. Valid relationships are [participants, participants_count, type, status, tags, plans, custom_fields,groups,assigned_to].
-
Filter by a comma separated list of UUIDs.
-
Filter cases by which have been completed
-
Filter cases by which are still in progress
-
Comma separated list of case type UUIDs. Example fc4e2fad-d4f1-5c56-a869-60edc441ae16,add547bc-6097-5339-aaba-cbea59e79ee1
-
Comma separated string of statuses to filter by
-
Comma separated string of plan UUIDs to filter by.
-
Comma separated string of account UUIDs to filter by.
-
Comma separated string of circle UUIDs to filter by.
-
Comma separated string of employee accounts UUIDs to filter by.
-
Filter cases which have a completed at date after.
-
Filter cases which have a completed at date before.
-
Filter cases which have a review at date after.
-
Filter cases which have a review at date before.
-
Number of results to return with pagination (Default 15. Max 500).
-
Field to sort by. Valid fields are [created_at, name, status_position, value, completed_at, review_at]. Negative sign to denote DESC. Defaults to 'name'.
curl \
--request GET 'https://api.plannrcrm.com/api/v1/cases' \
--header "Authorization: Bearer $ACCESS_TOKEN" \
--header "X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}"
{
"data": [
{
"uuid": "f05b185c-0db7-4eaf-b52b-27036378cc9a",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00",
"name": "finance",
"slug": "finance",
"status": {
"uuid": "08a8c9ca-c8bf-4ea1-8d86-6d6da23d5506",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00",
"name": "To Be Reviewed",
"colour": "#23852B",
"position": 5,
"is_type_completed": false
},
"type": {
"uuid": "c8f25fa3-11a1-44f7-a0b7-5cbbc2f291f9",
"name": "Mortgage Plan",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00"
},
"review_at": "2026-04-29T16:54:31+01:00",
"assigned_to_uuids": [
"d42c53ce-3e38-4ece-add2-96cd6abbdbee"
],
"group_uuids": [
"82c93f34-621a-4c27-ab8a-be365576a9c8"
],
"completed_at": "2026-04-29T16:54:31+01:00",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"status_position": 4,
"participants_count": 4,
"participants": {
"uuid": "df41c09f-2955-4e3e-b52b-74f0782f527e",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00",
"type": "client",
"role": "client",
"first_name": "Gareth",
"last_name": "Thompson",
"name": "Gareth Thompson",
"email": "gareth@codepotato.co.uk",
"photo_url": "https://eu.ui-avatars.com/api/?name=gareth+thompson",
"firm": "App\\Http\\Resources\\FirmResource",
"primary_phone_number": "App\\Http\\Resources\\ContactDetailResource",
"primary_email": "App\\Http\\Resources\\ContactDetailResource",
"current_time_entry": "App\\Http\\Resources\\TimeEntryResource",
"assigned_adviser": "App\\Http\\Resources\\AccountResource",
"assigned_administrator": "App\\Http\\Resources\\AccountResource",
"assigned_paraplanner": "App\\Http\\Resources\\AccountResource",
"introduced_by": "App\\Http\\Resources\\AccountResource",
"business_unit": "App\\Http\\Resources\\BusinessUnitResource",
"groups": "App\\Http\\Resources\\GroupResource",
"tags": "App\\Http\\Resources\\TagResource",
"owners": "App\\Http\\Resources\\AccountResource",
"first_contact_date": "2026-04-29T16:54:31+01:00",
"next_review_date": "2026-04-29T16:54:31+01:00",
"previous_review_date": "2026-04-29T16:54:31+01:00",
"anniversary_review_date": "2026-04-29T16:54:31+01:00",
"with_login": true,
"has_joint_account": true,
"can_be_deleted": "false",
"joint_account_circle": "App\\Http\\Resources\\CircleResource",
"circles": "App\\Http\\Resources\\CircleResource",
"ownership_percentage": 100,
"inactive_at": "2026-04-29",
"last_interaction_at": "2026-04-29 16:54:31",
"referral_code": "ABC12345",
"permissions": {
"firm:read": [
"firm"
],
"network:read": [
"network:uuid"
]
},
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource"
},
"task_board_uuid": "6a83dd2a-6ff8-4a87-a183-a837045ebd15",
"plans": {
"uuid": "43fe60aa-c651-4bee-9c59-ed56db4ba0e1",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00",
"opened_at": "2026-04-29T16:54:31+01:00",
"name": "Johns ISA",
"type": "cash_account",
"sub_type": "lifetime isa",
"abstract_type": "asset",
"policy_number": "AVIVA-123",
"proposal_reference": "AB123456",
"status": "inactive",
"inactive_at": "2026-04-29T16:54:31+01:00",
"inactive_reason": "claimed",
"agency_in_your_name": true,
"agency_in_your_name_from": "2025-04-29",
"originally_sold_by_firm": true,
"under_advice": true,
"visible_on_client_portal": true,
"include_in_client_valuation": true,
"show_on_joint": true,
"shown_on_circles": true,
"review_date": "2025-04-29",
"on_panel": true,
"is_group_scheme": false,
"is_sub_group_scheme": false,
"is_group_scheme_member": false,
"advice_area": "non_investment_insurance",
"main_account": "App\\Http\\Resources\\Plans\\SubAccountResource",
"sub_accounts": "App\\Http\\Resources\\Plans\\SubAccountResource",
"provider": "App\\Http\\Resources\\Plans\\ProviderResource",
"covers": "App\\Http\\Resources\\Plans\\CoverResource",
"claims": "App\\Http\\Resources\\Plans\\ClaimResource",
"total_benefit_amount": {
"amount": {
"example": "25000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£250,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"total_benefits": {
"critical_illness": {
"amount": {
"example": "15000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£150,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"family_income_benefit": {
"amount": {
"example": "10000000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£100,000.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
}
},
"latest_valuations": "App\\Http\\Resources\\Plans\\ValuationResource",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
}
},
"valued_at": "2026-04-29T16:54:31+01:00",
"original_valued_at": "2026-04-28T16:54:31+01:00",
"client": "App\\Http\\Resources\\AccountResource",
"accounts": "App\\Http\\Resources\\AccountResource",
"seller": "App\\Http\\Resources\\AccountResource",
"linked_owners": "App\\Http\\Resources\\AccountResource",
"linked_plans": "App\\Http\\Resources\\Plans\\PlanResource",
"visible_to_circles": "App\\Http\\Resources\\CircleResource",
"statistics": {
"recent_growth": 100
},
"cases": "App\\Http\\Resources\\CasesResource",
"tags": "App\\Http\\Resources\\TagResource",
"is_wrap_product": false,
"is_wrap_child": false,
"wrap": "App\\Http\\Resources\\Plans\\PlanResource",
"wrap_children": "App\\Http\\Resources\\Plans\\PlanResource",
"linked_policy_numbers": "App\\Http\\Resources\\Plans\\LinkedPolicyNumberResource",
"can_be_deleted": "false",
"contract_enquiry_account": "App\\Http\\Resources\\AccountResource",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource"
},
"custom_fields": [
{
"uuid": "faa9ce05-45df-40fc-be94-f356444fa7b5",
"created_at": "2026-04-29T16:54:31+01:00",
"updated_at": "2026-04-29T16:54:31+01:00",
"type": "string",
"name": "Favourite Drink",
"reference": "favourite_drink",
"is_required": false,
"value": "Coffee",
"selection_options": [
"Coffee",
"Tea",
"Water"
],
"help_text": "This is the client's favourite drink."
}
]
}
]
}