Headers
-
Content-Type
string -
Accept
string -
X-PLANNR-ACCOUNT-UUID
string
Body
Required
-
name
string Required Conversation title
-
case
string Case uuid to assign this conversation too
-
participants
array[string] Account uuids belonging to the firm
POST
/api/v1/conversation
curl \
--request POST 'https://api.plannrcrm.com/api/v1/conversation' \
--header "Authorization: Bearer {OAUTH_ACCESS_TOKEN or PERSONAL_ACCESS_TOKEN}" \
--header "Content-Type: application/json" \
--header "Accept: application/json" \
--header "X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}" \
--data '{"name":"Annual Review","case":"c4ad0dee-6265-4c0d-9f25-6b6d44c731a5","participants":["93fcf8bc-e799-438c-85b4-7174aea088b7","4d0304ea-4633-4764-b9dd-86b87e256a32"]}'
Request examples
# Headers
Authorization: Bearer {OAUTH_ACCESS_TOKEN or PERSONAL_ACCESS_TOKEN}
Content-Type: application/json
Accept: application/json
X-PLANNR-ACCOUNT-UUID: {YOUR_PLANNR_ACCOUNT_UUID}
# Payload
{
"name": "Annual Review",
"case": "c4ad0dee-6265-4c0d-9f25-6b6d44c731a5",
"participants": [
"93fcf8bc-e799-438c-85b4-7174aea088b7",
"4d0304ea-4633-4764-b9dd-86b87e256a32"
]
}
Response examples (200)
{
"case": {
"name": "finance",
"slug": "finance",
"type": "App\\Http\\Resources\\CasesTypeResource",
"uuid": "c366ea24-dd1f-4870-b193-898f27e47929",
"plans": "App\\Http\\Resources\\Plans\\PlanResource",
"value": {
"amount": {
"example": "4000",
"description": "Money amount at their lowest denominator (for example: pennies)"
},
"currency": {
"example": "GBP",
"description": "Currency of the money"
},
"formatted": {
"example": "£40.00",
"description": "Money amount formatted with currency"
}
},
"status": "App\\Http\\Resources\\CasesStatusResource",
"review_at": "2025-06-13T16:58:57+01:00",
"created_at": "2025-06-13T16:58:57+01:00",
"updated_at": "2025-06-13T16:58:57+01:00",
"group_uuids": [
"22a36feb-7e44-426f-812e-9f16abb30765"
],
"completed_at": "2025-06-13T16:58:57+01:00",
"participants": "App\\Http\\Resources\\AccountResource",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"status_position": 4,
"task_board_uuid": "bbf4d93f-6d70-422d-af04-40ad84574d85",
"assigned_to_uuids": [
"faff8048-d10e-4722-a405-97c32b1069cb"
],
"participants_count": 4
},
"name": "Welcome to Plannr",
"slug": "welcome-to-plannr",
"tags": [
{
"name": "Mortgage",
"slug": "mortgage",
"uuid": "7fa4c6eb-fa6e-438a-8151-c5d4f89aea20",
"colour": "#ef4582",
"created_at": "2025-06-13T16:58:57+01:00",
"updated_at": "2025-06-13T16:58:57+01:00"
}
],
"uuid": "f4b88a10-9049-48fb-82b3-a68ed36924ee",
"pinned": true,
"is_admin": false,
"created_at": "2025-06-13T16:58:57+01:00",
"updated_at": "2025-06-13T16:58:57+01:00",
"files_count": 2,
"participants": [
{
"firm": "App\\Http\\Resources\\FirmResource",
"name": "Gareth Thompson",
"role": "client",
"tags": "App\\Http\\Resources\\TagResource",
"type": "client",
"uuid": "fdd9ca55-f925-4570-a502-885b47c5b9b6",
"email": "gareth@codepotato.co.uk",
"groups": "App\\Http\\Resources\\GroupResource",
"owners": "App\\Http\\Resources\\AccountResource",
"last_name": "Thompson",
"created_at": "2025-06-13T16:58:57+01:00",
"first_name": "Gareth",
"updated_at": "2025-06-13T16:58:57+01:00",
"with_login": true,
"inactive_at": "2025-06-13",
"custom_fields": "App\\Http\\Resources\\CustomFieldValueResource",
"introduced_by": "App\\Http\\Resources\\AccountResource",
"primary_email": "App\\Http\\Resources\\ContactDetailResource",
"can_be_deleted": "false",
"assigned_adviser": "App\\Http\\Resources\\AccountResource",
"next_review_date": "2025-06-13T16:58:57+01:00",
"has_joint_account": true,
"current_time_entry": "App\\Http\\Resources\\TimeEntryResource",
"first_contact_date": "2025-06-13T16:58:57+01:00",
"external_references": "App\\Http\\Resources\\ExternalReferenceResource",
"assigned_paraplanner": "App\\Http\\Resources\\AccountResource",
"joint_account_circle": "App\\Http\\Resources\\CircleResource",
"ownership_percentage": 100,
"previous_review_date": "2025-06-13T16:58:57+01:00",
"primary_phone_number": "App\\Http\\Resources\\ContactDetailResource",
"assigned_administrator": "App\\Http\\Resources\\AccountResource",
"anniversary_review_date": "2025-06-13T16:58:57+01:00"
}
],
"latest_message": {
"user": "App\\Http\\Resources\\UserResource",
"uuid": "608461fe-cb02-4f4f-bcf7-97678ed87787",
"files": "App\\Http\\Resources\\FileResource",
"author": "App\\Http\\Resources\\AccountResource",
"edited": true,
"contents": "Welcome to Plannr!",
"reactions": "App\\Http\\Resources\\ReactionResource",
"created_at": "2025-06-13T16:58:57+01:00",
"deleted_at": "2025-06-13T16:58:57+01:00",
"updated_at": "2025-06-13T16:58:57+01:00"
},
"messages_count": 30,
"belongs_to_case": true,
"participants_count": 3
}